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ByHal B. Becker

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35

Outside of a dog, a book is man's best friend. Inside of a dog it's too dark to read.

Synopsis

Customer service woes that'll make you laugh out loud - and cringe in fear. Let's face it. Getting good customer service these days is about as easy as winning the lottery. In this enlightening collection of true stories, Hal Becker takes a look at how ba